FAQs
Can I pay my bill online?
How do I start/stop my service?
The process for starting or stopping service is different depending on whether you are the property owner or a tenant. For more details, please use the following link:
Do you offer any water conservation tips?
Yes! We’ve designed a list of simple things you and your family can do to help conserve water and protect our water supply.
Click here for Water Conservation tipsQuick Links
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About Western Heights
Our Mission
To provide safe, quality water at a reasonable fee to residents within Yucaipa and part of Redlands.
Our Water
For the last 100 years, we have provided our customers with the safest, highest quality drinking water possible.
Our Commitment
To provide a reliable water supply, responsive customer service, transparent leadership and environmental stewardship.
Recent News
Effective Immediately – All Credit Card Payments
Western Heights Water Company has changed our credit card processor. Effective immediately all...
New! Alkaline Water now Available
Have you tried our new alkaline water machine? If you like enhanced water, you should give ours a...
New Rate Structure
At its April 2022 meeting, the Board approved a rate increase of 7%, effective July 1, 2022. The...